Surprise to have this message?
Sometimes there are errors on my end.
Please email me at jules@thestonesoup.com.
I’m really sorry for any confusion!
Sometimes there are errors on my end.
Please email me at jules@thestonesoup.com.
I’m really sorry for any confusion!
Hi Jules,
I’m receiving a message that says my Membership Level doesn’t allow access, but I have been paying faithfully every month. Can you please review and restore my membership?
Thanks, Patricia Hatch
So sorry you’re having problems Patricia – Caroline will fix this issue for you and help via email.
Hi, had lifetime membership but was not active at all. Managed to reset password and log in, but seem to have no access to anything, even Help page. Am I even on the right page?
🙂
So sorry Ilze – I’ll get Caroline my assistant to email you and sort this out 🙂
For me the same.
Kind regards,
Emmet
Sorry Emmet! My assistant Caroline will reach out to help you with this.
Hello,
I am a returning member as well, unable to gain access. If someone could help, thanks!
Sorry Kayla! Caroline will be in touch to help you with this.
Same issue as Peggy unable to access meals
Hi, have rejoined but do not seem to have access to any meal plans.
Regards
Peggy Mead
So sorry Peggy! There’s a glitch with retuning members – Caroline will sort this out for you and email.